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Customs Clearance — VELO Logistics
VELO Logistics provides end-to-end customs clearance services for imports and exports through all major ports and airports. Our team of experienced customs brokers ensures fast, compliant clearance to keep your shipments moving without delays.
What Is Customs Clearance?
Customs clearance is the process of preparing and submitting documentation required to facilitate the import or export of goods through a country's border. It involves compliance with regulations, payment of duties and taxes, and coordination with customs authorities.
What We Offer
- Import and export customs declarations
- HS (Harmonised System) tariff code classification
- Duty and tax calculation and payment management
- UAE Free Zone customs procedures (JAFZA, DAFZA, RAKEZ, and others)
- Temporary import and re-export documentation
- Customs bond and guarantee management
- ATA Carnet processing for temporary goods movement
- Coordination with UAE Federal Customs Authority (FCA)
- Dubai Customs and Abu Dhabi Customs portal submissions
- Clearance at Jebel Ali Port, Dubai Airport (DXB), other UAE and all major entry points
- Inspection and examination coordination
- Post-clearance audit support and dispute resolution
Best For
- Businesses importing goods for trade or consumption
- Exporters shipping goods out to global markets
- Companies operating in UAE Free Zones requiring zone-to-zone or zone-to-mainland transfers
- Shipments requiring specialized permits (food, pharma, chemicals, electronics)
- First-time importers unfamiliar with UAE customs procedures
Regulated & Restricted Goods
VELO has experience managing customs for regulated categories including food and beverages, pharmaceuticals, medical devices, electronics, chemicals, and automotive parts — all of which have specific UAE clearance requirements.
Why VELO for Customs Clearance
- Licensed UAE customs broker with established authority relationships
- Deep knowledge of UAE Federal Customs Authority regulations
- Experience across all major UAE ports and Free Zones
- Fast turnaround to minimize demurrage and storage costs
- Proactive communication on documentation requirements before shipment arrives
- Integrated with VELO's freight services for seamless door-to-door handling
Contact
- Email: info@vlo.ae
- Phone: +971 50 987 5580
- Free Quote: https://vlo.ae/get-a-free-quote
- All Services: https://vlo.ae/services
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Everything importers and exporters need to know about UAE customs clearance — documents required, steps involved, duties and VAT, free zone rules, and how long it takes. Updated for 2026.
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UAE customs duty is 5% on most goods, calculated on the CIF value. VAT at 5% applies on top. Here is exactly how duties and VAT are calculated, what is exempt, and how free zones change the picture — with worked examples.
Read articleIncoterms 2020 Explained: A Plain-English Guide for Importers and Exporters
Incoterms 2020 define who pays for freight, insurance, and customs — and who bears the risk when cargo is damaged or lost. Here is every term explained clearly, with a comparison table and guidance on which to use for UAE–Europe shipments.
Read articleIndustry impact that stands out.
Our numbers demonstrate our extensive experience handling shipments.
0+Years of Logistics Experience
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0+Happy Clients Worldwide
Service FAQ
Common questions regarding our Customs Clearance solutions.